Jayanagar 3rd block, Bangalore - 560011.
Taskmo (FeedMypockets formerly) is Task fulfillment platform. We are B2B managed marketplace that offers a digital-first approach in fulfillment and supply chain solutions for the businesses.Being a Task fulfillment platform we are connecting businesses with vetted gig workers.
Founded in 2017 with a Facebook page campaign, today Taskmo has more than 1 million gig workers and 500+ companies on the platform. We are addressing the world's largest gig economy market with a digital and tech-driven approach.
- KSDC (Karnataka Skill Development Corp) award, Government of Karnataka.
- Startup of the year 2019 - Deccan Herald in association with Radio Mirchi
- 10 best startups to work for - Silicon India
What we offer you:
- Competitive salary, discretionary annual bonus scheme and entitling with Taskmo Crew
- Full medical, accident as well as life insurance benefits
- Working very closely with Founders, mentors and stake-holders
- Well stocked pantry
- Employee Assistance Programs
- Frequent employee events and social hangouts
Roles & Resposibilities
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- A bachelor’s degree in Administration or related field.
- A minimum of 1years' experience.
- Excellent interpersonal and written and oral communication skills.
- Knowledge of CRM systems.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.
1 years experience
Full time, at our HQ in Bangalore, KA