Jayanagar 3rd block, Bangalore - 560011.
Taskmo (FeedMypockets formerly) is Task fulfillment platform. We are B2B managed marketplace that offers a digital-first approach in fulfillment and supply chain solutions for the businesses.Being a Task fulfillment platform we are connecting businesses with vetted gig workers.
Founded in 2017 with a Facebook page campaign, today Taskmo has more than 1 million gig workers and 500+ companies on the platform. We are addressing the world's largest gig economy market with a digital and tech-driven approach.
- KSDC (Karnataka Skill Development Corp) award, Government of Karnataka.
- Startup of the year 2019 - Deccan Herald in association with Radio Mirchi
- 10 best startups to work for - Silicon India
What we offer you:
- Competitive salary, discretionary annual bonus scheme and entitling with Taskmo Crew
- Full medical, accident as well as life insurance benefits
- Working very closely with Founders, mentors and stake-holders
- Well stocked pantry
- Employee Assistance Programs
- Frequent employee events and social hangouts
Roles & Resposibilities
- Receiving or making a high volume of calls from or to customers.
- Striving to achieve first call resolution and maintain the quality of service provided by the call center.
- Responding efficiently to customers and creating a positive experience.
- Understanding and using the required software, reports, tools, and metrics.
- Transferring and escalating the calls to the appropriate department if needed.
- Any Degree
- More education or experience may be preferred.
- Exceptional telephone manner, customer service skills, active listening skills, verbal, and written communication skills.
- Proficiency with computers, especially with regards to CRM software.
- Strong time management skills.
- Being able to speak more than one language fluently would be highly advantageous.
2 years experience
Full time, at our HQ in Bangalore, KA